Home and Community Care

Address:

Jay Silverheels Complex

29 Cao Lane, Ohsweken, ON N0A 1M0

Phone:

519-445-0077

Hours of Operation:

Office

Monday - Friday (except Holidays), 8:30am - 4:30pm

Services Offered:

• Case Management

  • Intake and referrals

  • Needs assessment

  • Develop plan of care

  • Advocacy

• Supportive Housing

• Community Support Services

• Personal Support Services

• Palliative Care

• Adult Day Centre

Our Team:

• Case Managers

• Personal Support Workers

• Registered Nurses

• Health Advocacy Officers

Intake/Referral Process:

You may refer yourself or you may be referred by others such as family members, friends, neighbours, doctors and hospitals.

1.      Contact Home & Community Care Case Management Office at 519-445-0077 for intake to any of the HCC programs/services

2.      You will be asked to provide your name, date of birth, 10-digit status card number, health card number, address and phone number

3.      You will be assigned to a Case Manager who will call you to set up an assessment

4.      After your assessment, the Case Manager will send the necessary documents to requested service providers

5.      You will be contacted by the service providers to arrange initial assessments